When you’re shipping thousands of orders a week for fast-growing eCommerce brands, cash flow isn’t just important — it’s existential.
For 247 Fulfillment, a Canadian third-party logistics (3PL) company founded by brothers Zaid and Salem Shahatit, accounts receivable can quickly become a major liability. Shipping costs pile up fast, customers’ order volumes can spike overnight, and one delayed payment can leave the logistics provider holding tens of thousands of dollars in carrier fees.
As the company scaled from a small warehouse operation to multiple large facilities across Canada, 247 Fulfillment needed a payment system that could keep pace — without adding complexity or risk.
AR risk, high-value payments, and too many payment methods
Before Plooto, 247 Fulfillment relied heavily on credit cards and manual bank transfers to collect payments.
Credit cards worked — until they didn’t.
Many customers were being billed five- and six-figure amounts, sometimes weekly. Credit card processing fees weren’t sustainable for either side, and relying on customers to manually send wires also created risk.
“In logistics, you’re pumping everything through your own carrier accounts,” Zaid explains. “When a client jumps from 800 orders a day to 10,000 orders a day, their shipping bill can go from a few thousand dollars to $50,000 almost overnight. Accounts receivable becomes a huge liability.”
At the same time, 247 Fulfillment was juggling payments across multiple systems — e-transfers, wires, credit cards, and spreadsheets — making it harder to track what had been paid, what was outstanding, and what still needed approval.
That lack of visibility led to a costly issue: double payments.
“We found several instances where we double-paid freight companies or other vendors,” Zaid says. “Sometimes you’d pay an e-transfer then get an invoice reminder a few days later and pay it again. It wasn’t until our bookkeeper caught it that we realized we needed a new process.”
One platform for AR and AP — built to scale
247 Fulfillment was introduced to Plooto by their accountant, who was already using it to collect their own payments. After testing other tools that couldn’t handle high-value or cross-border payments reliably, Plooto stood out.
With Plooto, 247 Fulfillment invoices customers weekly and uses PAD to pull funds directly from customer accounts — with authorization — instead of waiting on wires or chasing payments.
Just as important, everything is now trackable and centralized, which removes uncertainty from a notoriously risky part of the 3PL business.
Fewer errors, no more double payments
As 247 Fulfillment grew, they expanded their use of Plooto to manage payables as well and immediately saw results.
Since routing all vendor payments through Plooto’s approval workflows, double payments have completely stopped.
By keeping all payments in one place, the team finally gained real-time visibility into where money was going, what had been approved, and what was still outstanding — without Zaid needing to review every invoice himself.
“Plooto keeps things sane,” he says. “The business itself is complex enough. Payments shouldn’t be.”
Flexibility for customers — without adding complexity
247 Fulfillment serves customers across Canada, the US, and internationally, and Plooto gives those customers flexibility in how they pay.
Some use PAD, others prefer bank transfers, and some still approve payments manually — all within the same system.
That flexibility is especially valuable for cross-border and multi-currency payments, where many other tools fall short or impose restrictive limits.
“Large amounts, cross-border, multi-currency — those were our biggest pain points, and Plooto handled them.”
Built for growth
Today, 247 Fulfillment operates large facilities across Canada and continues to expand rapidly. By standardizing both payables and receivables in Plooto, they’ve built a scalable financial process that supports growth — without adding headcount or manual work.
“As we scale, keeping processes simple is critical,” Zaid says. “Everyone knows where payments live. Everyone knows how it works. That simplicity lets us focus on the work instead of worrying about cash flow.”
